Referral Program

Referral Program FAQ

  • How does the Timberland Exteriors Referral Program work?

    Just refer a friend, neighbor, or family member to Timberland Exteriors. If they sign a new project agreement valued at $8,000 or more, you’ll receive a $250 Visa Gift Card as a thank-you.

  • How do I submit a referral?

    Referrals must be submitted before the referred person contacts Timberland Exteriors. You can share your referral via our website, phone, or directly with your sales representative—just make sure they know you sent them!

  • What kind of projects qualify?

    Eligible projects must be residential, new (not already quoted or in progress), and meet a minimum contract value of $8,000.

  • When will I receive my reward?

    Your reward will be processed after the referee signs their qualifying contract. Please allow up to 8 weeks for delivery of your Visa Gift Card.

  • Can I refer multiple people?

    Yes! You can refer as many people as you’d like, but each referral must meet the qualification criteria. You’ll receive one reward per qualifying project.

  • Is there a deadline to claim my reward?

    Yes—your $250 reward must be claimed within one year of the referee’s signed contract date.

  • Can I refer myself or someone I live with?

    Nope—self-referrals or referrals within the same household aren’t eligible. This program is intended for introducing new customers to Timberland Exteriors.

  • Are there any restrictions I should know about?

    A few! Rewards are not redeemable for cash and must be issued in the name of the referrer. Other terms, conditions, and exclusions may apply—please see our full Referral Program Terms and Conditions for details.

Referral Program Terms and Conditions

Effective as of 01/01/2025.

By participating in Timberland Exteriors’ Referral Program ("Program"), you agree to the following Terms and Conditions:

1. Eligibility

  • To qualify for the $250 referral reward, the referred customer ("Referee") must enter into a signed agreement with Timberland Exteriors for a residential project totaling $8,000 or more.
  • The project must be new and initiated directly through the Referral Program. Returning customers and previously quoted leads do not qualify.
  • Referrers must be individuals, not companies or organizations.

2. Reward Fulfillment

  • The $250 referral reward is issued in the form of a Visa Gift Card, delivered after Timberland Exteriors receives the Referee’s signed project agreement meeting the minimum value threshold.
  • Only one reward is issued per qualifying referral.
  • The Referrer must claim their reward within 12 months of the Referee’s signed contract date. Unclaimed rewards will be forfeited.
  • Gift card delivery may take up to 8 weeks after project signing and requested claim.

3. Referral Submission

  • Referrals must be submitted prior to the Referee’s initial contact with Timberland Exteriors.
  • The Referrer must be named as the source of the referral at the time of inquiry or contract signing.
  • Self-referrals are not eligible.

4. Limitations

  • Referral rewards are non-transferable and may not be redeemed for cash.
  • Timberland Exteriors reserves the right to verify all referrals and project values before issuing any reward.
  • This Program cannot be combined with other promotions, discounts, or referral arrangements unless explicitly stated.

5. Fraud & Abuse

  • Timberland Exteriors reserves the right to disqualify any participant who attempts to manipulate or abuse the Program, including submitting false leads, misrepresenting relationships, or violating these Terms.
  • Any fraudulent activity may result in removal from the Program and cancellation of pending rewards.

6. Program Modifications

  • Timberland Exteriors reserves the right to modify, suspend, or terminate the Referral Program at any time without prior notice.
  • Rewards earned before such changes will be honored if all qualifying conditions are met.

7. Disclaimer

  • Timberland Exteriors makes no representations or warranties regarding the availability, usability, or suitability of the referral reward. All gift cards are subject to issuer terms.
  • Additional terms and conditions may apply. For questions or assistance, please contact Timberland Exteriors at 651-439-1760.